To answer all of your questions, the team is reachable from Mondays to Fridays 9am-12:30am and 2pm-5:30pm, and on Saturdays 9:30am-5pm !

For a successful rafting experience, several conditions are recommended:


1. Appropriate water levels

  • Water that is too low can make the descent impracticable (risk of scraping the riverbed or hitting rocks).

  • Conversely, flooding or water levels that are too high significantly increase the difficulty, danger, and turbulence of the rapids — some sections can become unpredictable and hazardous.


2. Ideal season

  • In the mountains (like around Annecy), optimal conditions are found in spring and early summer (snowmelt, higher water levels). Summer also offers good conditions, provided the rivers have sufficient flow.

  • In Alpine regions, the best periods for rafting generally range from May to September, often June to August.


3. Favorable weather conditions

  • Avoid heavy rain, thunderstorms, or strong winds. These conditions can alter water levels, make navigation unpredictable, and compromise safety.

  • It’s best to choose sunny or mildly cloudy days, without intense precipitation.


4. Appropriate difficulty level

  • Refer to the international scale of river difficulty (Classes I to VI):

    • Classes I–II: calm, suitable for beginners and families.

    • Classes III–IV: more technical rapids, requiring some experience.

    • Class V+: for experts only, extremely demanding.

  • Keep in mind that a river’s difficulty can vary with its flow: the same stretch can go from navigable to dangerous depending on water conditions.


5. Supervision and essential equipment

  • It is essential to know how to swim (at least 25 m and be able to submerge).

  • Professional guides, trained and experienced, are crucial: they continuously assess conditions, conduct briefings, and can adjust or cancel the descent if necessary.

  • Wearing approved safety equipment (life jacket, helmet, wetsuit depending on the season) is mandatory.

  • Carefully following the guide’s instructions during the briefing greatly enhances safety.


6. Good physical condition and personal preparation

  • Rafting requires a certain level of physical fitness (arms, core, and legs engaged), as well as endurance for paddling and stabilizing in the raft.

  • Being well-prepared and in good health contributes to a safe and enjoyable experience.